The Savvy Companion™ is what makes Multilateral unique; a combination of intercultural communication skills, outstanding general knowledge, deep understanding of business etiquette and international protocol, superb people skills, and an ad-hoc local host advice that underpins my work as your interpreter.

Verbal expression accounts for about 7% of everything that is communicated when two or more people interact. Language interpreting deals with that 7%, The Savvy Companion™ deals with everything else.

Everything I do is in line with the Multilateral Way, a series of ten core values that guide my work and that of the colleagues I collaborate with:

• Be useful – aid and facilitate communication and avoid, by all means, disrupting it. This entails having proper professional qualifications; that is, having received formal training and being able to perform satisfactorily in the different interpreting techniques.
• Protect confidentiality – maintain strict confidentiality of all matters discussed in any current and/or past projects, including the very fact that a meeting might have taken place. Discretion is indeed the better part of valour.
• Remain neutral – refrain from commenting and/or sharing my opinion on any of the matters discussed or on the speakers and/or attendees as well as on any other matter that may come up in casual conversation.
• Be collaborative – understand and work around the dynamics of the meetings and events during which my services are required to help to them running smoothly and effortlessly.
• Provide personal support – introduce myself as best as possible to those I am assisting in order to become part of their team, even if on an ad-hoc basis, as I believe that knowing who they are working with allows my clients to sit back and focus on their goals.
• Be fair & transparent– aim to provide world-class services at a price that is fair to my clients but also a fair reflection of the value I bring to the table.
• Be respectful – have knowledge of business etiquette and international protocol as well as of the cultures I work with and respect the many ways in which they compare and differ.
• Pursue growth and learning – undertake regular CPD activities and, also, make myself deeply familiar with the topics to be translated, as well as with my clients’ cultural and professional backgrounds.
• Mind the little things – be punctual, courteous, calm, well-disposed, properly groomed and dressed, flexible, and always aware that my colleagues and I are there to provide a professional service.
• Strive for excellence – what else is there to strive for?

I purposely do not list any client names or their logos on my website. This is to protect their confidentiality as well as that of the events and projects I assist them with.

Those whose comments about my work are featured above have given their express consent and authorisation for me to do so.

You see, discretion and confidentiality are at the core of everything I do. So, you will not find any names of clients or photos of my work here or in my Instagram feed.

Multilateral is a professional interpreting services company with a strong emphasis in cross-cultural communication and specialised in helping British and Latin American businesses, government officials, and professionals to grow in partnership and collaboration run personally by me.

It is not and has no plans to become an agency. However, as I can only be in one place at any given time and my days are also only 24-hour long, I sometimes rely on my selected network of trusted and highly-qualified colleagues and strategic partners both in Latin America and in Britain to ensure you receive the world-class service you deserve.

Working with me is very simple. It only takes 3 steps:

1. Choose the best proposal to fit your needs
2. Receive and confirm your quote
3. Work your magic at your event while I work mine!